🎯 Get Started with Harmony Club
Welcome to the official Harmony Club documentation! This guide helps you understand, set up, and use Harmony Club to grow customer loyalty in your business.
✨ Features
- 360-degree customer profiles with unified data from all channels (in-store and online)
- Points system, cashback, and loyalty tier management
- Missions, challenges, and gamification to increase customer engagement
- Dynamic segmentation based on any criteria you define
- SMS campaigns, discount codes, and targeted communication per segment
- Smart automation with pre-built triggers
- Full brand customization
- Integration with POS systems, online stores, and CRMs
⚙️ How It Works
- A customer joins your loyalty program.
- They earn points or cashback by making purchases, completing missions, or referring friends.
- As they accumulate points, they unlock rewards, discounts, or move to higher loyalty tiers.
- You analyze their behavior and launch targeted campaigns for each segment.
- Automations handle the right message at the right time — automatically.
🚀 Quick Start
- Log in to the admin panel as an administrator.
- Define your points rules and loyalty tiers.
- Connect Harmony Club to your store or CRM.
- Set up automation rules for key customer events.
- Start attracting and retaining customers!
📋 Prerequisites
- An active Harmony Club account
- Basic familiarity with the admin panel
- Access to a technical team for integration (if connecting to external systems)
Explore the rest of the documentation to learn more about setup, configuration, and advanced features.