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🎁 Harmony Club Loyalty Program

Harmony Club's loyalty program gives you a complete set of tools to design a loyalty experience that fits your brand perfectly. You can activate any combination of these tools.

💰 Points System​

  • Define earning rules based on purchases, sign-ups, referrals, and any other activity
  • Set point values and expiry dates
  • Real-time point balance displayed in each customer's profile

💳 Cashback​

Return a percentage of the purchase amount to the customer's wallet as a direct, tangible incentive for repeat purchases.

🏅 Loyalty Tiers​

Reward customers as they accumulate points by moving them to higher tiers (e.g., Bronze, Silver, Gold, Platinum). Each tier can offer different benefits and perks.

🎯 Missions & Gamification​

Define engaging missions to encourage positive customer behaviors:

  • First purchase
  • Invite a friend
  • Leave a review or feedback
  • Purchase within a specific time window
  • Reach a spending milestone

🎟️ Discount Codes​

Create personalized discount codes for each customer segment and distribute them automatically via SMS, email, or push notification.

👥 Referral Program​

Two-sided referral rewards: both the referrer and the referred customer receive points or cashback.

🔁 Points History & Activity Log​

  • Full history of points earned, rewards redeemed, cashback, and transactions
  • Track loyalty activity over time for any customer

📬 Targeted Communication​

  • Automatically send welcome messages, tier upgrade notifications, and expiring points reminders
  • Supported channels: SMS, email, in-app push notification