🔌 Integrations & Automation
Harmony Club connects to your POS system, online store, and other customer communication tools so customer data is not just recorded — it's actionable.
🔗 Integration Channels
| Channel | Description |
|---|---|
| Online store | Direct connection to e-commerce platforms |
| POS system | Record in-store purchases in each customer's profile |
| CRM | Sync customer data |
| SMS | Send targeted text messages |
| Automated email campaigns | |
| API | Connect to any other system |
🤖 Smart Automation
Define trigger + condition + action rules so Harmony Club automatically reaches out to the right customer at the right moment.
Ready-Made Triggers
- New customer registration → Welcome message + sign-up bonus points
- Abandoned cart → Reminder after a few hours with a discount code
- Long period without a purchase → Win-back campaign with a special offer
- Customer reaches a new loyalty tier → Congratulations message + new benefits overview
- Customer birthday → Birthday greeting with a gift or discount code
- Points about to expire → Reminder to use points before they expire
Delivery Channels
- SMS
- In-app push notification
⚙️ Setting Up Automation
- Go to the admin panel and open Automation
- Create a new rule
- Select a trigger (the event that activates the automation)
- Add optional conditions
- Define the action (send message, grant points, etc.)
- Activate the rule
🔧 API & Developers
For custom integrations with any external system, Harmony Club provides a full RESTful API. See the API documentation for full details.